Return and Refund policy
At Infinite Gadgets, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help. Please review our return and refund policy below.
Return Eligibility
To be eligible for a return, the item must:
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Be unused and in the same condition that you received it
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Be in the original packaging
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Include all accessories, manuals, or parts (if applicable)
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Have proof of purchase or order number
We reserve the right to refuse returns that do not meet these conditions.
Return Timeframe
You may request a return within [7 DAYS] of receiving your order. Requests made after this period may not be eligible for a refund or exchange.
Refund Process and Timing
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within [REFUND PROCESSING TIME]
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Refunds will be issued to the original payment method used during purchase
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Depending on your payment provider, it may take additional time for the refund to appear in your account
Exchange Options
We offer exchanges for items that are defective, damaged, or if you received the wrong product. To request an exchange, please contact us at [gadgetsinfinite2@gmail.com] with your order details.
Damaged or Defective Products
If your order arrives damaged, defective, or incorrect, please contact us within [5 DAYS] of receiving the item.
To help us resolve the issue quickly, please include:
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Your order number
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A description of the problem
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Clear photos or videos of the product
We will review the issue and arrange a replacement or refund where applicable.
Non-Returnable Items
The following items may not be eligible for return or refund:
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Items that have been used or damaged by the customer
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Items returned without original packaging or accessories
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Clearance or final-sale items (if applicable)
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Personal care products or hygiene-related items (if applicable)
Return Shipping Costs
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If the return is due to a damaged, defective, or incorrect product, we will cover the return shipping cost.
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If the return is requested for any other reason, the customer may be responsible for the return shipping fee [300].
How to Start a Return
To request a return or exchange, please contact us at [gadgetsinfinite2@gmail.com] with your order number and reason for the return. Our support team will guide you through the next steps.